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LOYALTY REWARDS

Earn as you decorate in style. 
Get 3% back in Coins every time you shop. 1 Coin = £1. Redeem Coins at checkout for money off your next order.


How it works

  1. Create an account (free).

  2. Shop your favourites — on eligible products you’ll earn 3% back in Coins.

  3. Redeem at checkout — use any amount up to your balance; 1 Coin = £1 off.


Example

Spend £200 → earn 6 Coins (worth £6). Next time, apply those Coins at checkout.


Earning rules

  • Earned on the order subtotal after discounts, before shipping/taxes.

  • Coins are added to your balance when the order is fulfilled/marked complete.

  • You still earn Coins when using your Birthday Club discount—on the amount you pay.
     

Redeeming rules

  • Minimum redemption: 1 Coin (£1).

  • Use any amount up to your available balance.

  • Coins can be applied to eligible products at checkout (look for the Rewards widget).
     

Managing your Coins

  • Check your balance anytime via the Rewards widget (bottom left corner) or My Account → Rewards.

  • If you return items, Coins earned from that order are deducted; Coins you redeemed on that order are returned to your balance when the refund is processed.
     

FAQs
 

Do Coins expire?
Coins do not have an expiry. 

 

Can I combine Coins with discount codes?
Yes—Coins can be used with eligible orders. Some promotional codes or sale events may limit stacking.


Is there a max I can redeem?
You can redeem up to your available balance.


Does this work in-store?
This applies for online orders only. 

 

Terms

  • Programme powered by Twism.

  • Earn rate: 3% of eligible spend in Coins. 1 Coin = £1.

  • Coins issued on fulfilled orders; not earned on shipping, gift cards, or taxes.

  • Not transferable; no cash value outside redemption at checkout.

  • We reserve the right to amend or end the programme with reasonable notice.

Go to our homepage and look for the blue button with a wallet icon in the bottom left corner.

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