LOYALTY REWARDS
Earn as you decorate in style.
Get 3% back in Coins every time you shop. 1 Coin = £1. Redeem Coins at checkout for money off your next order.
How it works
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Create an account (free).
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Shop your favourites — on eligible products you’ll earn 3% back in Coins.
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Redeem at checkout — use any amount up to your balance; 1 Coin = £1 off.
Example
Spend £200 → earn 6 Coins (worth £6). Next time, apply those Coins at checkout.
Earning rules
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Earned on the order subtotal after discounts, before shipping/taxes.
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Coins are added to your balance when the order is fulfilled/marked complete.
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You still earn Coins when using your Birthday Club discount—on the amount you pay.
Redeeming rules
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Minimum redemption: 1 Coin (£1).
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Use any amount up to your available balance.
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Coins can be applied to eligible products at checkout (look for the Rewards widget).
Managing your Coins
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Check your balance anytime via the Rewards widget (bottom left corner) or My Account → Rewards.
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If you return items, Coins earned from that order are deducted; Coins you redeemed on that order are returned to your balance when the refund is processed.
FAQs
Do Coins expire?
Coins do not have an expiry.
Can I combine Coins with discount codes?
Yes—Coins can be used with eligible orders. Some promotional codes or sale events may limit stacking.
Is there a max I can redeem?
You can redeem up to your available balance.
Does this work in-store?
This applies for online orders only.
Terms
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Programme powered by Twism.
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Earn rate: 3% of eligible spend in Coins. 1 Coin = £1.
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Coins issued on fulfilled orders; not earned on shipping, gift cards, or taxes.
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Not transferable; no cash value outside redemption at checkout.
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We reserve the right to amend or end the programme with reasonable notice.
Go to our homepage and look for the blue button with a wallet icon in the bottom left corner.
